html,
body {
  height: 100%;
  min-width: 1000px;
  /* min-height: 640px; */
}

body {
  background: url("../images/bg.png") no-repeat;
  background-size: 100% 100%;
}

/* 使回答的样式恢复默认样式，去除全局样式的影响。 */
.default ol {
  list-style-type: decimal;
  list-style-position: inside;
}
.default ul {
  list-style-type: disc;
  list-style-position: inside;
}
.default a {
  color: blue;
  text-decoration: underline;
}

.container {
  position: absolute;
  top: 50%;
  left: 50%;
  margin-left: -603.5px;
  margin-top: -425.5px;
  width: 1207px;
  height: 851px;
  /* background: url(../images/title-bg.png) left top no-repeat; */
}

.container.humanheader {
  background: url(../images/headphoto.png) 36px top no-repeat;
}

.humanheader .hot .wechatcs-message-questions li {
  pointer-events: none;
}
.humanheader .recommond * {
  pointer-events: none;
}

.head {
  padding: 9px 0 9px 0px;
  height: 90px;
  font-family: SHB;
  font-size: 18px;
  line-height: 36px;
  color: #fff;
  position: relative;
}

.lottie-top {
  position: absolute;
  top: -66px;
  left: 0;
  /* width: 110px;
	height: 119px; */
  z-index: 10;
}

.head > div,
.change-area > a {
  display: flex;
  height: 48px;
}

.head.robottool .name,
.head.robottool .welcomes {
  animation: shakeleft 2s ease-in-out both;
}

.head.humantool .name,
.head.humantool .welcomes {
  margin-left: 119px;
}

@keyframes shakeleft {
  0% {
    margin-left: 0px;
  }

  100% {
    margin-left: 119px;
  }
}

/* .head > div > span{
    font-size: 30px;
} */
.head .name {
  padding-right: 20px;
  max-width: 400px;
  min-width: 225px;
  height: 34px;
  font-size: 34px;
  font-family: SHB;
  color: #526cf3;
  text-shadow: 9px 11px 18px rgba(144, 159, 191, 0.35);
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  height: 57px;
}

.head .name i {
}

.welcomes {
  width: 222px;
  font-size: 16px;
  font-family: SHB;
  color: #526cf3;
  text-shadow: 9px 11px 18px rgb(144 159 191 / 35%);
  margin-top: -5px;
  line-height: 20px;
  height: 20px;
}

.change-area {
  position: relative;
  margin-left: 15px;
  font-size: 14px;
  color: #526cf3;
  font-family: SHR;
  /* min-width: 138px;
    min-height: 36px; */
  text-align: center;
  /* background-color: rgba(58, 117, 196, .8);
    border-radius: 3px; */
  min-width: 138px;
  min-height: 44px;
  background: #e0e5ff;
  border: 2px solid #ffffff;
  box-shadow: 9px 11px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 22px;
}

.change-area > a {
  /* justify-content: center; */
  /* padding: 0 10px; */
  line-height: 44px;
  padding-right: 31px;
  padding-left: 16px;
  font-size: 16px;
}

.change-area > a::before {
  margin-right: 5px;
  margin-top: -1px;
  width: 12px;
  height: inherit;
  content: "";
  background: url(../images/position.png) center no-repeat;
}

/* .change-area:hover{
    background-color:#1d5eca;
} */
.change-area:hover .area-absolute {
  display: block;
}

.area-absolute {
  display: none;
  position: absolute;
  left: -380px;
  top: 30px;
  padding-top: 20px;
  z-index: 999;
}

.areas {
  position: relative;
  padding: 0 20px;
  width: 800px;
  color: #333;
  line-height: 32px;
  background-color: #fff;
  border-top: 6px solid #eef2ff;
  border-radius: 5px;
  max-height: 700px;
  overflow: auto;
}

@media screen and (max-height: 851px) {
  .areas {
    max-height: 500px;
  }
}

.areas::before {
  position: absolute;
  top: -15px;
  left: 75%;
  width: 0;
  height: 0;
  content: "";
  border-right: 10px solid transparent;
  border-left: 10px solid transparent;
  border-bottom: 10px solid #1d5eca;
}

.areas > div {
  padding: 10px 0;
  border-top: 1px dashed #d2d2d2;
}

.areas > div:first-of-type {
  border: none;
}

.areas span {
  float: left;
  width: 110px;
  font-family: SHB;
  text-align: right;
}

.areas span + div {
  display: flex;
  flex-wrap: wrap;
  margin-left: 125px;
}

.areas a {
  margin: 0 10px 10px 0;
  padding: 0 10px;
  border-radius: 32px;
}

.areas a:hover,
.areas a.active {
  color: #526cf3;
  background-color: #e0e5ff;
}

.change-area > a::after {
  position: absolute;
  right: 16px;
  margin-left: 5px;
  width: 11px;
  height: inherit;
  content: "";
  background: url(../images/down.png) center no-repeat;
}

.huamn-name {
  float: left;
  margin-left: 15px;
  margin-top: -16px;
  padding-top: 16px;
  padding-left: 90px;
  font-size: 16px;
  background: url("../images/service-icon.png") no-repeat left;
}

.head-operation {
  float: right;
}

.head-operation a {
  float: left;
  width: 80px;
  padding-top: 27px;
  margin-left: 1px;
  line-height: 24px;
  background-color: #6287b3;
  background-repeat: no-repeat;
  background-position: center 9px;
  text-align: center;
}

.head-operation a.leave {
  background-image: url("../images/icon-leave.png");
}

.head-operation a.exit {
  background-image: url("../images/icon-exit.png");
}

.head-operation a:hover {
  background-color: #698eb9;
}

.wechatcs-main-area {
  height: 761;
  position: absolute;
  top: 90px;
  bottom: 0;
  left: 0;
  width: calc(100% - 326px);
  background: #ffffff;
  border: 2px solid #eef2f9;
  box-shadow: 0px 0px 54px 0px rgba(52, 100, 199, 0.47),
    0px 0px 16px 0px rgba(91, 128, 200, 0.5),
    0 -8px 25px 0px rgb(52 100 199 / 30%) inset;
  border-radius: 40px 0px 0px 40px;
}

.wechatcs-messages-wrapper {
  /* position: absolute;
	bottom: 165px;
	left: 0;
	top: 10px; */
  /* height: 100%; */
  margin-top: 15px;
  width: 100%;
  height: 535px;
  /* border-bottom: 1px solid #e2e6ee; */
  overflow: auto;
  padding: 0 26px;
  text-align: center;
  box-shadow: 4px 7px 12px 0px rgba(144, 159, 191, 0.35);
}

.humanheader .wechatcs-messages-list {
  padding-bottom: 40px;
}

.wechatcs-messages-list {
  overflow: hidden;
  text-align: left;
}

.wechatcs-message-item {
  overflow: hidden;
  /* margin: 24px 0; */
  /* padding: 24px 0 0 0; */
}

.wechatcs-message-content {
  overflow: hidden;
  /* padding-top: 3px; */
}

.wechatcs-message-name {
  line-height: 1;
}

.wechatcs-message-time {
  /* display: none; */
  line-height: 1;
  color: #999eb0;
  text-align: center;
  width: 100%;
  font-family: SHR;
  margin-left: 46px;
}

.wechatcs-message-avatar {
  position: relative;
  z-index: 1;
  width: 58px;
  height: 58px;
  margin-top: 11px;
  background: #fafafa;
  border-radius: 50%;
  overflow: hidden;
  box-shadow: 9px 11px 18px 0px rgba(144, 159, 191, 0.35);
}

.wechatcs-message-avatar img {
  vertical-align: bottom;
  width: 100%;
  height: 100%;
}

.other .wechatcs-message-avatar {
  float: left;
}

.me .wechatcs-message-avatar {
  float: right;
}

.other .wechatcs-message-content {
  padding-left: 16px;
  padding-right: 62px;
  padding-bottom: 24px;
}

.other .wechatcs-message-name,
.other .wechatcs-message-time {
  float: left;
  margin-right: 10px;
}

.me .wechatcs-message-content {
  padding-right: 16px;
  padding-left: 62px;
  padding-bottom: 24px;
}

.me .wechatcs-message-name,
.me .wechatcs-message-time {
  float: right;
  margin-left: 10px;
}

.wechatcs-message-inner {
  line-height: 24px;
  padding: 0px 20px;
  margin-top: 15px;
  border-radius: 4px;
  position: relative;
  word-break: break-all;
  max-width: 65%;
  word-wrap: break-word;
}

@media screen and (max-height: 851px) {
  .wechatcs-message-inner {
    max-width: 85%;
    height: 100%;
  }
}

.other .wechatcs-message-inner {
  float: left;
  margin-left: 10px;
}

.me .wechatcs-message-inner {
  float: right;
  margin-right: 10px;
}

.wechatcs-message-inner .appraise {
  position: absolute;
  bottom: 0;
  right: -45px;
  width: 45px;
  height: 35px;
  display: flex;
  flex-direction: row-reverse;
}

.wechatcs-message-inner .appraise > i {
  margin-left: 5px;
  display: block;
  height: 34px;
  width: 34px;
  border-radius: 3px;
  background-position: center;
  background-repeat: no-repeat;
  background-color: #eef2ff;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 10px;
}

.wechatcs-message-inner .appraise > i.isclick {
  cursor: pointer;
}

.wechatcs-message-inner .appraise > i.appraise-good {
  background-image: url(../images/good.png);
  margin-top: -42px;
}

.wechatcs-message-inner .appraise > i.appraise-bad {
  background-image: url(../images/bad.png);
  margin-left: -34px;
}

/* .wechatcs-message-inner .appraise>i.appraise-good {
	background-image: url(../images/good.png);
}

.wechatcs-message-inner .appraise>i.appraise-bad {
	background-image: url(../images/bad.png);
	margin-left: -75px;
} */

.wechatcs-message-inner .appraise > i.appraise-good:hover,
.wechatcs-message-inner .appraise > i.appraise-good.active {
  background-image: url(../images/good-active.png);
}

.wechatcs-message-inner .appraise > i.appraise-bad:hover,
.wechatcs-message-inner .appraise > i.appraise-bad.active {
  background-image: url(../images/bad-active.png);
}

.wechatcs-message-inner img {
  max-width: 100%;
  max-height: 300px;
  vertical-align: top;
}

.wechatcs-message-inner img[src*="_thumb.gif"],
.wechatcs-message-inner img[src*="emotion"] {
  display: inline-block;
}

.layer-helps.layer-help {
  border-radius: 20px 20px 0px 0px;
}

a[data-fancybox].session-image-preview {
  display: inline-block;
  width: 24px;
  height: 24px;
  vertical-align: middle;
  background-color: #000;
  margin-top: -3px;
  background: url("../images/main/img.png") no-repeat;
  background-size: 100% 100%;
}

.other .wechatcs-message-inner {
  float: left;
  /* background: #fbfcfe;
    border-radius: 0 10px 10px 10px;
    border: 1px solid #e6eff7;
    box-shadow: 0px 0px 8px 2px rgba(230, 239, 247, 1); */
  background: #eef2ff;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 0px 25px 25px 25px;
  padding: 10px 20px;
}

.other.relative .wechatcs-message-inner {
  background: transparent;
  padding: 0px;
  box-shadow: none;
}

.relative .msginner {
  margin-top: 12px;
  font-family: SHM;
  padding: 15px 10px;
  background: #eef2ff;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 0px 25px 25px 25px;
  /* min-height: 80px; */
}
.wechatcs-message-inner .msginner:first-of-type {
  margin-top: 0px;
}
.relative .msginner.nobackground {
  margin-top: 0;
  background: transparent;
  box-shadow: none;
  border: none;
  padding-bottom: 0;
}
.me .wechatcs-message-inner {
  float: right;
  /* color: #fff;
    background: #47a1f9;
    border-radius: 10px 0 10px 10px;
    border: 1px solid #47a1f9;
	box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35); */
  line-height: 30px;
  color: #fff;
  /* height: 60px; */
  padding: 14px;
  background: #5a73f4;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 25px 0px 25px 25px;
}

.wechatcs-message-send-state {
  position: absolute;
  top: 50%;
  width: 18px;
  height: 18px;
  background-position: center center;
  background-repeat: no-repeat;
  background-size: 100% auto;
  margin-top: -9px;
}

.other .wechatcs-message-send-state {
  right: -28px;
}

.me .wechatcs-message-send-state {
  left: -28px;
}

.wechatcs-message-send-state.sending {
  background-image: url("../images/main/sending.gif");
}

.wechatcs-message-send-state.error {
  background-image: url("../images/main/senderror.png");
  cursor: pointer;
  background-size: 90% auto;
}

.wechatcs-message-head {
  display: flex;
  align-items: center;
  /* height: 50px; */
  line-height: 50px;
  border-bottom: 1px solid #e7e7e7;
  font-weight: bold;
  padding: 10px 0 10px 0;
  color: #333333;
  text-align: left;
}

.limit {
  font-size: 14px;
  font-family: SHR;
  color: #999eb0;
  line-height: 14px;
  position: absolute;
  bottom: 30px;
  left: 20px;
}

.wechatcs-message-inner .taskname:not(:first-of-type) {
  margin-top: 15px;
}

.taskname > span {
  color: #1e8cf9;
  cursor: pointer;
}

.wechatcs-message-bold {
  font-family: SHB;
  line-height: 40px;
}

.wechatcs-message-questions,
.wechatcs-message-head > a {
  color: #1e8cf9;
}

.wechatcs-message-question-item {
  cursor: pointer;
  text-decoration: underline;
}

.wechatcs-message-file {
  width: 260px;
}

.wechatcs-message-file.as-attach {
  position: relative;
  display: block;
  height: 56px;
  border: 1px solid #e6e6e6;
  line-height: 19px;
  background: #fafafa;
  color: #999;
  padding: 9px 6px 9px 56px;
}

.wechatcs-message-file.as-attach:hover {
  border-color: #a3bdd0;
  background: #fff;
}

.wechatcs-message-file .message-file-icon {
  position: absolute;
  top: 10px;
  left: 10px;
  display: block;
  width: 36px;
  height: 36px;
  background-position: center center;
  background-repeat: no-repeat;
}

.wechatcs-message-file .message-file-icon.common {
  background-image: url("../images/file/COMMON.png");
}

.wechatcs-message-file .message-file-icon.doc,
.wechatcs-message-file .message-file-icon.docx {
  background-image: url("../images/file/DOC.png");
}

.wechatcs-message-file .message-file-icon.xls,
.wechatcs-message-file .message-file-icon.xlsx {
  background-image: url("../images/file/XLS.png");
}

.wechatcs-message-file .message-file-icon.ppt,
.wechatcs-message-file .message-file-icon.pptx {
  background-image: url("../images/file/PPT.png");
}

.wechatcs-message-file .message-file-icon.zip,
.wechatcs-message-file .message-file-icon.rar {
  background-image: url("../images/file/ZIP.png");
}

.wechatcs-message-file .message-file-icon.png {
  background-image: url("../images/file/PNG.png");
}

.wechatcs-message-file .message-file-icon.jpg,
.wechatcs-message-file .message-file-icon.jpeg {
  background-image: url("../images/file/JPG.png");
}

.wechatcs-message-file .message-file-icon.gif {
  background-image: url("../images/file/GIF.png");
}

.wechatcs-message-file .message-file-icon.txt {
  background-image: url("../images/file/TXT.png");
}

.wechatcs-message-file .message-file-icon.pdf {
  background-image: url("../images/file/PDF.png");
}

.wechatcs-message-file .message-file-icon.psd {
  background-image: url("../images/file/PSD.png");
}

.wechatcs-message-file .message-file-icon.css {
  background-image: url("../images/file/CSS.png");
}

.wechatcs-message-file .message-file-icon.dll {
  background-image: url("../images/file/DLL.png");
}

.wechatcs-message-file .message-file-icon.eps {
  background-image: url("../images/file/EPS.png");
}

.wechatcs-message-file .message-file-icon.html {
  background-image: url("../images/file/HTML.png");
}

.wechatcs-message-file .message-file-icon.ico {
  background-image: url("../images/file/ICO.png");
}

.wechatcs-message-file .message-file-icon.mp3 {
  background-image: url("../images/file/MP3.png");
}

.wechatcs-message-file .message-file-icon.svg {
  background-image: url("../images/file/SVG.png");
}

.wechatcs-message-file .message-file-icon.swf {
  background-image: url("../images/file/SWF.png");
}

.wechatcs-message-file .message-file-icon.tif {
  background-image: url("../images/file/TIF.png");
}

.wechatcs-message-file .message-file-icon.ai {
  background-image: url("../images/file/AI.png");
}

.wechatcs-message-file .message-file-func {
  font-size: 12px;
}

.wechatcs-message-file .message-file-name {
  font-size: 14px;
}

.wechatcs-message-file .message-file-name > span {
  vertical-align: top;
  color: #333;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  display: inline-block;
  max-width: calc(100% - 82px);
}

.wechatcs-message-file .message-file-name > span ~ font {
  vertical-align: top;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
  display: inline-block;
  width: 80px;
}

.wechatcs-message-file .message-file > p {
  font-size: 12px;
}

.wechatcs-message-file .message-file-btn {
  margin-right: 4px;
  color: #0068bc;
  cursor: pointer;
}

.message-location-top {
  height: 102px;
  padding: 8px;
  line-height: 26px;
}

.message-location-icon {
  float: left;
  width: 86px;
  height: 86px;
  background: url("../images/main/location.png") no-repeat center;
}

.message-location-info {
  padding: 2px 0 0 14px;
  color: #b6b9c5;
}

.message-location-info h3 {
  font-weight: bold;
  font-size: 15px;
  color: #333;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.message-location-address {
  line-height: 15px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.message-location-bottom {
  height: 28px;
  line-height: 28px;
  border-top: 1px solid #e6e6e6;
  padding: 0 8px;
  color: #0068bc;
  text-align: right;
  cursor: pointer;
}

.wechatcs-message-audio {
  max-width: 300px;
  min-width: 80px;
  height: 24px;
  line-height: 24px;
  cursor: pointer;
}

.wechatcs-message-kinds,
.reason-list {
  margin-left: -5px;
}

.reason-list > span {
  float: left;
}

.wechatcs-message-kinds > a,
.reason-list > span {
  margin-top: 10px;
  margin-left: 5px;
  padding: 0 15px;
  height: 32px;
  line-height: 32px;

  border-radius: 16px;
  background-color: #e9ecf7;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  cursor: pointer;
  display: block;
}

.wechatcs-message-kinds > a:hover,
.reason-list > span:hover,
.reason-list > span.active {
  color: #1e8cf9;
  background-color: #e4f1fd;
}

/* tab切换 */
.task-tab-head {
  margin-bottom: 10px;
  display: flex;
  font-size: 16px;
  color: #888;
  height: 40px;
  background: #e4e8f6;
  border-radius: 4px;
  padding: 0 4px;
}

.task-tab-head > span {
  width: 155px;
  height: 33px;
  text-align: center;
  cursor: pointer;
  margin-top: 4px;
  line-height: 33px;
}

.task-tab-head > span.active {
  background: #eef2ff;
  border-radius: 4px;
  font-weight: bold;
  color: #5a73f4;
}

.info-row {
  margin-top: 8px;
}

.info-row > span {
  float: left;
  width: 90px;
  text-align: right;
}

.info-row > div {
  margin-left: 100px;
}

.hot-questions li {
  line-height: 32px;
  border-bottom: 1px dashed #e6e6e6;
}

.hot-questions li:hover {
  background-color: #eff7ff;
}

.hot-question .questionName {
  float: left;
  width: 75%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

table {
  width: 100%;
  table-layout: fixed;
  font-size: 14px;
}

.task-tab-body th {
  text-align: center;
  color: #7c8296;
  background-color: #eef1fa;
  padding: 3px 0;
  border: 1px solid #e1e3ed;
}

.task-tab-body tr {
  height: 32px;
  line-height: 32px;
}

.task-tab-body tr > td:first-child {
  text-align: left;
  /* text-indent: 10px; */
}

.task-tab-body td {
  /*  text-align: center; */
  overflow: hidden;
  /* text-overflow: ellipsis; */
  /* white-space: nowrap; */
  word-wrap: break-word;
  word-break: break-all;
  background: #f5f7fc;
  padding: 8px 13px;
  border: 1px solid #e1e3ed;
}

.task-tab-body td.red {
  color: #eb1010;
}

.task-tab-body {
  height: 125px;
  overflow: hidden;
  font-size: 14px;
  font-family: SHM;
  color: #333333;
}

.task-tab-body.auto {
  height: auto;
}

.task-more {
  margin-top: 10px;
  display: flex;
  justify-content: center;
  /* height: 24px; */
  text-align: center;
  color: #7c8296;
  padding-bottom: 15px;
  /* background-color: #f9f9f9; */
}

.task-more::after {
  margin-left: 10px;
  height: inherit;
  width: 10px;
  content: "";
  background: url(../images/more.png) center no-repeat;
}

.task-more.active::after {
  background-image: url(../images/more.png);
  transform: rotate(180deg);
}

.task-btn {
  text-align: center;
  padding-bottom: 17px;
  border-top: 1px solid #e1e3ed;
}

.task-btn > a {
  margin-right: 10px;
  margin-top: 10px;
  display: inline-block;
  line-height: 38px;
  color: #fff;
  border-radius: 3px;
  width: 160px;
  height: 40px;
  background-color: #5a73f4;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 20px;
  padding-left: 32px;
  font-size: 16px;
}

.appraise-btn {
  /* margin-right: 10px;
	margin-top: 10px; */
  /* margin: 0 auto; */
  display: inline-block;
  line-height: 40px;
  color: #fff;
  border-radius: 3px;
  width: 80px;
  height: 40px;
  background-color: #5a73f4;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 20px;
  padding-left: 32px;
  text-align: center;
  padding-left: 0;
  margin-left: calc(50% - 40px);
  margin-top: 10px;
}

.task-btn > a.guide {
  background-image: url(../images/online.png);
  background-position: 32px center;
  background-repeat: no-repeat;
}

.task-btn > a.online {
  background-image: url(../images/guide.png);
  background-position: 32px center;
  background-repeat: no-repeat;
}

.reasons textarea {
  margin-top: 10px;
  padding: 10px;
  width: 100%;
  min-height: 70px;
  resize: none;
  border: 1px solid #ddd;
}

.me.unread .wechatcs-message-audio:after {
  content: "";
  position: absolute;
  left: -16px;
  top: 50%;
  width: 6px;
  height: 6px;
  margin-top: -2px;
  border-radius: 50%;
  background-color: #f00;
}

.other.unread .wechatcs-message-audio:before {
  content: "";
  position: absolute;
  right: -16px;
  top: 50%;
  width: 6px;
  height: 6px;
  margin-top: -2px;
  border-radius: 50%;
  background-color: #f00;
}

.wechatcs-message-audio-icon {
  display: inline-block;
  vertical-align: middle;
  width: 10px;
  height: 14px;
  background: url("../images/main/audio.png") no-repeat center;
  margin-top: -3px;
}

.wechatcs-message-audio.in-playing .wechatcs-message-audio-icon {
  background: url("../images/main/audio.gif") no-repeat center;
}

.wechatcs-message-item.me .wechatcs-message-audio {
  text-align: right;
}

.wechatcs-message-item.me .wechatcs-message-audio:before {
  content: attr(data-second);
  display: inline-block;
  margin-right: 4px;
}

.wechatcs-message-item.other .wechatcs-message-audio:after {
  content: attr(data-second);
  display: inline-block;
  margin-left: 4px;
}

.wechatcs-message-item.me .wechatcs-message-audio-icon {
  transform: rotateY(180deg);
}

.wechatcs-message-video {
  width: 260px;
  height: 120px;
  background-color: #000;
  border-radius: 4px;
  position: relative;
}

.wechatcs-message-video video {
  width: 100%;
  height: 100%;
}

.wechatcs-message-video-wrapper {
  position: absolute;
  top: 0;
  left: 0;
  width: 100%;
  height: 100%;
  background: rgba(0, 0, 0, 0.3);
}

.wechatcs-message-video-play {
  position: absolute;
  top: 50%;
  left: 50%;
  width: 40px;
  height: 40px;
  border: 1px solid #fff;
  border-radius: 50%;
  transform: translate(-50%, -50%);
  background: rgba(0, 0, 0, 0.3);
  cursor: pointer;
  transition: background ease-in-out 0.1s;
}

.wechatcs-message-video-play:hover {
  background: rgba(0, 0, 0, 0.5);
}

.wechatcs-message-video-play:after {
  content: "";
  position: absolute;
  left: 50%;
  top: 50%;
  border: 10px solid transparent;
  border-left: 15px solid #fff;
  margin-left: -6px;
  margin-top: -10px;
  border-radius: 4px;
}

.wechatcs-message-video-info {
  position: absolute;
  left: 0;
  bottom: 0;
  width: 100%;
  color: #fff;
  padding: 8px 10px;
  line-height: 18px;
}

.wechatcs-message-video-info p {
  float: left;
  width: 75%;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.wechatcs-message-video-info span {
  float: right;
}

.wechatcs-session-content-loadmore {
  display: inline-block;
  padding: 0 10px;
  cursor: pointer;
  margin-top: 4px;
}

.wechatcs-session-content-datesplit {
  display: block;
  color: #b6b9c5;
  font-size: 12px;
  text-align: center;
  margin-bottom: 6px;
}

.wechatcs-session-content-datesplit .date-text {
  text-align: center;
  display: inline-block;
  margin: 0 6px;
}

.wechatcs-session-content-datesplit .line-left,
.wechatcs-session-content-datesplit .line-right {
  display: inline-block;
  width: 160px;
  height: 1px;
  vertical-align: middle;
}

.wechatcs-session-content-datesplit .line-left {
  background: url("../images/main/line-left.png") 100% 50% no-repeat;
}

.wechatcs-session-content-datesplit .line-right {
  background: url("../images/main/line-right.png") 0% 50% no-repeat;
}

.wechatcs-session-content-timesplit {
  display: block;
  text-align: center;
  color: #b6b9c5;
  font-size: 12px;
  margin-bottom: 6px;
}

.wechatcs-session-content-system {
  display: block;
  text-align: center;
  margin-bottom: 6px;
}

.wechatcs-session-content-system span {
  display: inline-block;
  line-height: 26px;
  background: #eef0f8;
  color: #868b9f;
  font-size: 12px;
  -webkit-border-radius: 4px;
  -moz-border-radius: 4px;
  border-radius: 4px;
  padding: 0 10px;
}

.wechatcs-player {
  position: absolute;
  left: 0;
  right: 0;
  top: 0;
  bottom: 0;
  display: none;
  background: rgba(0, 0, 0, 0.15);
}

.wechatcs-player.active {
  z-index: 1000;
  display: block;
}

.wechatcs-player .plyr--audio {
  visibility: hidden;
  display: none;
}

.wechatcs-player .plyr--video {
  position: absolute;
  top: 50%;
  left: 50%;
  -webkit-transform: translate(-50%, -50%);
  -moz-transform: translate(-50%, -50%);
  -ms-transform: translate(-50%, -50%);
  -o-transform: translate(-50%, -50%);
  transform: translate(-50%, -50%);
  background: #000;
  max-width: 1200px;
}

.wechatcs-main-input {
  position: absolute;
  width: 99%;
  height: 125px;
  bottom: 25px;
  left: 0;
}

.wechatcs-main-word .swiper-wrapper {
  /* width: 518px; */
  padding-bottom: 10px;
}

.swiper-slide {
  /* margin: 0 10px 0 20px;
    width: 100px !important; */
  text-align: center;
}

.swiper-slide > div {
  display: block;
  margin: 0 5px;
  /* width: 100%; */
  padding: 0 8px;
  height: 30px;
  line-height: 28px;
  text-align: center;
  /* background-color: #fff; */
  /* border: 1px solid #fff; */
  border-radius: 15px;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  font-family: SHM;
}

.swiper-slide:hover {
  border-color: #1e8cf9;
  color: #1e8cf9;
}

.swiper-slide:hover > div {
  border: 1px solid #1e8cf9;
}

.swiper-button-next,
.swiper-button-prev {
  margin: 0;
  top: 0;
  width: 30px;
  height: 30px;
  border-radius: 100%;
  background-position: center;
  background-repeat: no-repeat;
  background-color: #e1e6ec;
  background-size: 7px 15px;
}

.swiper-button-prev:hover,
.swiper-button-next:hover {
  background-color: #fff;
}

.swiper-button-prev {
  left: 3px;
  background-image: url(../images/left-btn.png);
}

.swiper-button-next {
  right: 3px;
  background-image: url(../images/right-btn.png);
}

.wechatcs-main-input-toolbar {
  position: absolute;
  bottom: 142px;
  height: 45px;
  /* position: relative; */
  left: 0;
  right: 0;
}

.wechatcs-main-input-toolbar > div.robottool {
  height: 100%;
  /* border-bottom: 1px solid #e2e6ee; */
  padding: 0 30px;
}

.wechatcs-main-input-toolbar > div.humantool {
  /* border-top: 1px solid #e2e6ee; */
  height: 40px;
  margin-top: -15px;
  padding: 0 30px;
}

.wechatcs-main-input-toolbar .emotion-panel {
  left: 14px;
  bottom: 100%;
  position: absolute;
  display: none;
  width: 400px;
  height: 208px;
  padding: 10px;
  background: #fff;
  border: 1px solid #ddd;
  -webkit-box-shadow: 0 0 3px rgba(0, 0, 0, 0.15);
  -moz-box-shadow: 0 0 3px rgba(0, 0, 0, 0.15);
  box-shadow: 0 0 3px rgba(0, 0, 0, 0.15);
  z-index: 2;
}

.wechatcs-main-input-toolbar .face-list:after {
  content: "";
  display: block;
  clear: both;
}

.wechatcs-main-input-toolbar .face-list li {
  float: left;
}

.wechatcs-main-input-toolbar .face-list .face {
  width: 32px;
  height: 32px;
  text-align: center;
  line-height: 32px;
  display: block;
  border: 1px solid #ddd;
  text-align: center;
  margin: -1px 0 0 -1px;
  cursor: pointer;
}

.wechatcs-main-input-toolbar .face-list .face img {
  vertical-align: middle;
  margin-top: -6px;
}

.wechatcs-main-input-toolbar .face-list .face:hover {
  border-color: aqua;
  position: relative;
  z-index: 10;
}

.wechatcs-icon {
  margin-top: 9px;
  display: inline-block;
  height: 30px;
  width: 25px;
  cursor: pointer;
  vertical-align: top;
  background-position: center;
  background-repeat: no-repeat;
  transition: all 0.2s ease-out;
}

.show-emotion-btn {
  background-image: url("../images/input/emotion.png");
}

.show-emotion-btn:hover {
  background-image: url("../images/input/emotion-hov.png");
}

.image-btn {
  background-image: url("../images/input/img.png");
  overflow: hidden;
}

.image-btn:hover {
  background-image: url("../images/input/img-hov.png");
}

.file-btn {
  background-image: url("../images/input/file.png");
  overflow: hidden;
}

.file-btn:hover {
  background-image: url("../images/input/file-hov.png");
}

.downloadimg-btn {
  background-image: url("../images/input/downloadimg.png");
  overflow: hidden;
}

.downloadimg-btn:hover {
  background-image: url("../images/input/downloadimg-hov.png");
}

.location-btn {
  background-image: url("../images/input/location.png");
  overflow: hidden;
}

.cut-btn {
  background-image: url("../images/input/cut.png");
}

.cut-btn:hover {
  background-image: url("../images/input/cut-hov.png");
}

.location-btn:hover {
  background-image: url("../images/input/location-hov.png");
}

.msg-backward {
  background-image: url("../images/input/backward.png");
  overflow: hidden;
}

.msg-backward:hover {
  background-image: url("../images/input/backward-hov.png");
}

.msg-forward {
  background-image: url("../images/input/forward.png");
  overflow: hidden;
}

.msg-forward:hover {
  background-image: url("../images/input/forward-hov.png");
}

.msg-backward.disabled,
.msg-forward.disabled {
  cursor: not-allowed;
}

.record-btn {
  background-image: url("../images/input/record.png");
  overflow: hidden;
}

.image-btn input,
.file-btn input {
  display: none;
}

.image-btn label,
.file-btn label {
  cursor: pointer;
  display: block;
  width: 100%;
  height: 100%;
  opacity: 0;
  position: relative;
  overflow: hidden;
}

.image-btn > span,
.file-btn > span {
  display: block;
  width: 30px;
  height: 30px;
  position: relative;
}

.image-btn div,
.file-btn div {
  width: 100% !important;
  height: 100% !important;
}

.wechatcs-main-input-editor-wrap {
  position: absolute;
  top: 0px;
  bottom: 48px;
  width: 100%;
}

.wechatcs-main-input-quickMsg {
  position: absolute;
  bottom: 100%;
  left: 0;
  padding: 5px 12px;
  width: 428px;
  max-height: 160px;
  background: #fff;
  box-shadow: 0 0 6px 1px rgba(230, 239, 247, 1);
  border: 1px solid #e8eef1;
  line-height: 30px;
  overflow: auto;
  z-index: 999;
  border-radius: 6px;
}

.wechatcs-main-input-quickMsg p {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  cursor: pointer;
}

.wechatcs-main-input-quickMsg p:hover {
  /* background-color: #eff7ff; */
  color: #ff7522;
}

.wechatcs-main-input-quickMsg:empty,
.wechatcs-main-input-editor:empty + .wechatcs-main-input-quickMsg {
  display: none !important;
}

.wechatcs-main-input-editor {
  padding: 20px 16px 0 30px;
  display: block;
  height: 100%;
  overflow: auto;
  margin-top: -13px;
}

.wechatcs-main-input-editor:empty:before {
  content: "请输入您想咨询的内容，如：西安市公共资源交易中心地址在哪？";
  color: #b6b9c5;
}

.wechatcs-main-input-editor:focus:before {
  content: none;
}

.wechatcs-main-input-editor:focus {
  outline: none;
}

.wechatcs-main-input-editor .eimg {
  vertical-align: middle;
}

.wechatcs-main-input-editor img {
  max-height: 100px;
  margin: 0 4px;
  vertical-align: bottom;
  vertical-align: text-bottom;
}

.wechatcs-main-input-editor .watting-upload {
  position: relative;
  display: inline-block;
  margin: 0 4px;
  vertical-align: bottom;
  vertical-align: text-bottom;
}

.wechatcs-main-input-editor .watting-upload:before {
  content: "正在上传";
  display: block;
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  right: 0;
  background: rgba(0, 0, 0, 0.3);
  z-index: 1000;
  text-align: center;
  color: #fff;
}

.wechatcs-main-input-editor * {
  background-color: transparent !important;
}

.wechatcs-main-input-editor span[style*="rgb(255, 255, 255)"] {
  color: #333 !important;
}

.wechatcs-main-input-bottom {
  position: absolute;
  bottom: -16px;
  line-height: 40px;
  padding: 8px 5px 8px 10px;
  width: 100%;
}

.wechatcs-input-clear {
  float: left;
  color: #999;
}

.wechatcs-sendwrapper {
  float: right;
  position: relative;
}

.wechatcs-main-input-bottom .wechatcs-splitbtn {
  display: block;
  font-size: 14px;
  color: #fff;
  line-height: 40px;
  text-align: center;
  cursor: pointer;
  width: 102px;
  height: 40px;
  background-color: #5a73f4;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 20px;
  padding-left: 23px;
  background-image: url(../images/transmit.png);
  background-position: 16px center;
  background-repeat: no-repeat;
}

.wechatcs-main-input-bottom .wechatcs-splitbtn > span {
  display: block;
}

.wechatcs-content-cover {
  position: absolute;
  z-index: 10;
  top: 0;
  right: 0;
  bottom: 0;
  left: 0;
  display: none;
  background: rgba(0, 0, 0, 0.15);
}

.wechatcs-session-confirm {
  position: absolute;
  z-index: 11;
  display: none;
  width: 180px;
  height: 100px;
  padding: 10px 8px 12px;
  line-height: 26px;
  background: #fff;
  box-shadow: 0 0 3px rgba(0, 0, 0, 0.15);
}

.wechatcs-session-confirm-content {
  height: 52px;
  line-height: 22px;
}

.wechatcs-session-confirm-btns:after {
  display: block;
  clear: both;
  content: "";
}

.wechatcs-session-confirm-ok,
.wechatcs-session-confirm-cancel {
  float: left;
  width: 80px;
  height: 26px;
  cursor: pointer;
  -webkit-transition: all 0.2s ease-out;
  -o-transition: all 0.2s ease-out;
  -moz-transition: all 0.2s ease-out;
  transition: all 0.2s ease-out;
  text-align: center;
  color: #fff;
}

.wechatcs-session-confirm-ok {
  background: #fcb62f;
}

.wechatcs-session-confirm-ok:hover {
  background: #ffc658;
}

.wechatcs-session-confirm-cancel {
  margin-left: 4px;
  background: #57c9c0;
}

.layui-layer,
.layui-layer * {
  box-sizing: border-box;
}

.layui-layer.leave-online {
  border-radius: 20px;
}

.layui-layer-btn a {
  min-width: 80px !important;
  line-height: 26px !important;
  border-color: #5a7eab !important;
  border-radius: 4px !important;
}

.layui-layer-btn a.layui-layer-btn0 {
  background-color: #5a7eab;
  color: #fff;
}

.layui-layer-btn a.layui-layer-btn1 {
  background-color: #fff;
  color: #5a7eab;
}

.wechat-layer .layui-layer {
  border-radius: 4px;
  overflow: hidden;
  box-shadow: 0 0 24px 0 rgba(5, 43, 139, 0.3);
}

.wechat-layer .layui-layer.layui-layer-msg {
  background-color: #fff;
  color: #333;
}

.wechat-layer.layui-layer-dialog .layui-layer-content.layui-layer-padding {
  padding: 20px;
  text-align: center;
  line-height: 30px;
}

.wechat-layer.layui-layer-dialog
  .layui-layer-content.layui-layer-padding
  .layui-layer-ico {
  position: relative;
  top: 0;
  left: 0;
  display: inline-block;
  vertical-align: top;
  margin-right: 10px;
}

.wechat-layer.layui-layer {
  border-radius: 4px;
}

.wechat-layer .layui-layer-title {
  background: #fff;
  border-bottom: 1px solid #eee;
  border-radius: 4px 4px 0 0;
  /* color: #476892 !important; */
}

.wechat-layer .layui-layer-content {
  border-bottom: 1px solid #e9eef6;
}

.wechatcs-transfer {
  width: 320px;
  height: 510px;
  display: none;
}

.wechatcs-transfer-title {
  height: 40px;
  line-height: 40px;
  padding: 0 16px;
  border-bottom: 1px dashed #dfe5f2;
}

.wechatcs-transfer-content {
  height: 470px;
  border-bottom: 1px solid #e9eef6;
  overflow: hidden;
  position: relative;
}

.wechatcs-transfer-search {
  height: 30px;
  margin: 10px 15px;
  background-color: #eff2f5;
  line-height: 30px;
  border-radius: 15px;
  position: relative;
}

.wechatcs-transfer-search input {
  border: none;
  background: none;
  width: 100%;
  height: 100%;
  padding-right: 48px;
  padding-left: 16px;
  outline: none;
}

.wechatcs-transfer-search input::placeholder {
  color: #a3aab6;
}

.wechatcs-transfer-search button {
  position: absolute;
  top: 0;
  right: 0;
  width: 48px;
  height: 100%;
  border: none;
  background: url("../images/common/search.png") no-repeat center;
  cursor: pointer;
  outline: none;
}

.wechatcs-transfer-tree {
  position: absolute;
  top: 50px;
  left: 0;
  bottom: 0;
  width: 100%;
  padding: 0 5px;
  overflow: hidden;
}

.wechatcs-tree {
  position: relative;
}

.wechatcs-transfer-tip {
  width: 450px;
  height: 178px;
  border-bottom: 1px solid #e9eef6;
  text-align: center;
  overflow: hidden;
}

.wechatcs-transfer-tip-ico {
  display: block;
  width: 82px;
  height: 82px;
  margin: 30px auto 14px;
  background: url("../images/transfer/iconbg.png") no-repeat center;
}

.wechatcs-transfer-tip-ico:after {
  display: block;
  content: "";
  width: 100%;
  height: 100%;
  background: url("../images/transfer/tip.png") no-repeat center;
  animation-name: shake;
  animation-duration: 100ms;
  animation-timing-function: ease-in-out;
  animation-iteration-count: infinite;
}

.wechatcs-transfer-tip p {
  color: #4e627c;
  font-size: 16px;
}

@keyframes shake {
  2% {
    transform: translate(1.5px, -1.5px) rotate(-0.5deg);
  }

  4% {
    transform: translate(-1.5px, -0.5px) rotate(1.5deg);
  }

  6% {
    transform: translate(1.5px, 2.5px) rotate(-0.5deg);
  }

  8% {
    transform: translate(2.5px, 0.5px) rotate(-0.5deg);
  }

  10% {
    transform: translate(2.5px, -0.5px) rotate(-0.5deg);
  }

  12% {
    transform: translate(-0.5px, 1.5px) rotate(1.5deg);
  }

  14% {
    transform: translate(2.5px, -0.5px) rotate(1.5deg);
  }

  16% {
    transform: translate(0.5px, -1.5px) rotate(0.5deg);
  }

  18% {
    transform: translate(2.5px, 2.5px) rotate(-0.5deg);
  }

  20% {
    transform: translate(1.5px, -0.5px) rotate(1.5deg);
  }

  22% {
    transform: translate(-0.5px, 1.5px) rotate(0.5deg);
  }

  24% {
    transform: translate(-1.5px, 1.5px) rotate(0.5deg);
  }

  26% {
    transform: translate(2.5px, 0.5px) rotate(1.5deg);
  }

  28% {
    transform: translate(-0.5px, -0.5px) rotate(0.5deg);
  }

  30% {
    transform: translate(0.5px, -0.5px) rotate(0.5deg);
  }

  32% {
    transform: translate(1.5px, -0.5px) rotate(1.5deg);
  }

  34% {
    transform: translate(1.5px, 0.5px) rotate(-0.5deg);
  }

  36% {
    transform: translate(0.5px, 2.5px) rotate(0.5deg);
  }

  38% {
    transform: translate(-1.5px, -0.5px) rotate(0.5deg);
  }

  40% {
    transform: translate(0.5px, -0.5px) rotate(0.5deg);
  }

  42% {
    transform: translate(0.5px, -0.5px) rotate(1.5deg);
  }

  44% {
    transform: translate(-1.5px, 0.5px) rotate(1.5deg);
  }

  46% {
    transform: translate(-1.5px, -0.5px) rotate(-0.5deg);
  }

  48% {
    transform: translate(-1.5px, -0.5px) rotate(-0.5deg);
  }

  50% {
    transform: translate(-0.5px, -0.5px) rotate(0.5deg);
  }

  52% {
    transform: translate(-1.5px, 0.5px) rotate(1.5deg);
  }

  54% {
    transform: translate(2.5px, 0.5px) rotate(-0.5deg);
  }

  56% {
    transform: translate(1.5px, 2.5px) rotate(1.5deg);
  }

  58% {
    transform: translate(0.5px, 1.5px) rotate(1.5deg);
  }

  60% {
    transform: translate(-1.5px, -1.5px) rotate(1.5deg);
  }

  62% {
    transform: translate(0.5px, 1.5px) rotate(-0.5deg);
  }

  64% {
    transform: translate(1.5px, 2.5px) rotate(1.5deg);
  }

  66% {
    transform: translate(1.5px, -0.5px) rotate(1.5deg);
  }

  68% {
    transform: translate(-1.5px, 1.5px) rotate(0.5deg);
  }

  70% {
    transform: translate(0.5px, 0.5px) rotate(-0.5deg);
  }

  72% {
    transform: translate(-0.5px, -0.5px) rotate(0.5deg);
  }

  74% {
    transform: translate(0.5px, -1.5px) rotate(0.5deg);
  }

  76% {
    transform: translate(-0.5px, 1.5px) rotate(0.5deg);
  }

  78% {
    transform: translate(1.5px, -1.5px) rotate(-0.5deg);
  }

  80% {
    transform: translate(-1.5px, -0.5px) rotate(0.5deg);
  }

  82% {
    transform: translate(0.5px, -0.5px) rotate(0.5deg);
  }

  84% {
    transform: translate(2.5px, 2.5px) rotate(1.5deg);
  }

  86% {
    transform: translate(2.5px, -0.5px) rotate(1.5deg);
  }

  88% {
    transform: translate(0.5px, 0.5px) rotate(-0.5deg);
  }

  90% {
    transform: translate(-0.5px, -1.5px) rotate(-0.5deg);
  }

  92% {
    transform: translate(2.5px, 1.5px) rotate(-0.5deg);
  }

  94% {
    transform: translate(2.5px, -1.5px) rotate(-0.5deg);
  }

  96% {
    transform: translate(2.5px, 2.5px) rotate(0.5deg);
  }

  98% {
    transform: translate(2.5px, -0.5px) rotate(0.5deg);
  }

  0%,
  100% {
    transform: translate(0, 0) rotate(0);
  }
}

.wechatcs-session-evaluate {
  padding: 30px 45px;
}

.wechatcs-session-evaluate p {
  margin-bottom: 16px;
}

.wechatcs-session-evaluate-item {
  line-height: 30px;
}

.wechatcs-radio input {
  display: none;
}

.wechatcs-radio label {
  color: #4e627c;
}

.wechatcs-radio label:before {
  content: "";
  display: inline-block;
  width: 15px;
  height: 15px;
  border: 1px solid #c7cfe1;
  border-radius: 50%;
  vertical-align: middle;
  margin-top: -2px;
  margin-right: 10px;
}

.wechatcs-radio input:checked + label:before {
  border-color: #57c9c0;
  background-color: #57c9c0;
  box-shadow: 0 0 0 3px #fff inset;
}

.wechatcs-selection-tools {
  position: absolute;
  z-index: 999;
  background-color: #fff;
  box-shadow: 0 0 16px 0 rgba(15, 52, 146, 0.2);
  overflow: hidden;
}

.wechatcs-selection-tools span {
  display: inline-block;
  height: 40px;
  padding: 0 16px;
  line-height: 40px;
  vertical-align: top;
  cursor: pointer;
}

.wechatcs-selection-tools span ~ span {
  border-left: 1px solid #e9eef6;
}

.wechatcs-selection-tools span:hover {
  color: #4e627c;
  background: #f1f7ff;
}

.wechatcs-skill-group {
  padding: 80px 0;
  text-align: center;
  box-sizing: border-box;
}

.wechatcs-skill-select {
  display: inline-block;
  width: 320px;
  vertical-align: top;
}

.wechatcs-recoed-layer {
  height: 558px;
  position: relative;
  overflow: hidden;
}

.wechatcs-recoed-layer-search {
  width: 588px;
  height: 30px;
  background-color: #eff2f5;
  border-radius: 15px;
  margin: 20px auto 10px;
  overflow: hidden;
  position: relative;
  overflow: hidden;
}

.wechatcs-recoed-layer-search input {
  width: 100%;
  height: 100%;
  padding-left: 16px;
  padding-right: 42px;
  border: none;
  background: none;
  outline: none;
}

.wechatcs-recoed-layer-search input::placeholder {
  color: #a3aab6;
}

.wechatcs-recoed-layer-search button {
  position: absolute;
  width: 42px;
  height: 100%;
  top: 0;
  right: 0;
  border: none;
  background: url("../images/common/search.png") no-repeat center;
  cursor: pointer;
  outline: none;
}

.wechatcs-recoed-layer-head {
  border-bottom: 1px solid #e1e7f0;
  height: 35px;
  line-height: 34px;
  font-size: 0;
  text-align: center;
}

.wechatcs-recoed-layer-head li {
  display: inline-block;
  height: 35px;
  padding: 0 32px;
  margin: 0 4px;
  font-size: 14px;
  cursor: pointer;
}

.wechatcs-recoed-layer-head li.active {
  border-bottom: 1px solid #5a7eab;
  color: #5a7eab;
  font-weight: bold;
}

.wechatcs-recoed-layer-body {
  position: absolute;
  top: 96px;
  left: 0;
  bottom: 0;
  width: 100%;
  padding: 0 20px;
}

.wechatcs-recoed-layer-download .wechatcs-recoed-layer-body {
  padding: 0;
}

.wechatcs-recoed-list {
  height: 462px;
  overflow: auto;
  padding-left: 20px;
  margin-right: 10px;
}

.wechatcs-recoed-all-list {
  height: 422px;
}

.wechatcs-recoed-layer-item {
  padding: 24px 0 22px;
  overflow: hidden;
  border-bottom: 1px solid #e1e7f0;
}

.wechatcs-recoed-layer-item:last-child {
  border: none;
}

.wechatcs-recoed-layer-avatar {
  width: 46px;
  height: 46px;
  float: left;
  overflow: hidden;
  border-radius: 50%;
}

.wechatcs-recoed-layer-avatar img {
  vertical-align: top;
  width: 100%;
  height: 100%;
}

.wechatcs-recoed-layer-info {
  /* margin-left: 60px; */
  overflow: hidden;
}

.wechatcs-recoed-layer-name {
  margin-bottom: 6px;
  line-height: 22px;
  color: #5b7fab;
  overflow: hidden;
}

.wechatcs-recoed-layer-name h3 {
  float: left;
}

.wechatcs-recoed-layer-name span {
  float: right;
}

.wechatcs-recoed-layer-info p {
  line-height: 20px;
}

.wechatcs-recoed-layer-inner .wechatcs-message-audio {
  height: 30px;
  line-height: 30px;
  padding: 0 10px;
  /* height: 40px; */
  background-color: #ecf0f5;
  border-radius: 4px;
}

.wechatcs-recoed-layer-inner .wechatcs-message-audio:after {
  content: attr(data-second);
  margin-left: 4px;
}

.wechatcs-recoed-layer .wechatcs-session-content-system {
  margin-top: 6px;
}

.wechatcs-record-layer .wechatcs-recoed-iv-list {
  margin-left: 0;
  padding-right: 0;
}

.wechatcs-record-layer .wechatcs-recoed-iv-item {
  width: 45%;
  margin-right: 5%;
}

.wechatcs-record-layer .loadmore {
  text-align: center;
  line-height: 40px;
}

.wechatcs-record-layer .loadmore a {
  cursor: pointer;
}

.wechatcs-recoed-iv-list {
  overflow: hidden;
  /* margin-left: -10px; */
}

.wechatcs-recoed-iv-item {
  width: 170px;
  height: 110px;
  float: left;
  margin-right: 20px;
  margin-bottom: 20px;
  position: relative;
  cursor: pointer;
  border: 1px solid transparent;
}

.wechatcs-recoed-layer-download .wechatcs-recoed-iv-item:after {
  content: "";
  position: absolute;
  top: 11px;
  right: 11px;
  width: 16px;
  height: 16px;
  z-index: 10;
  background: url("../images/record/record-checkbox.png");
}

.wechatcs-recoed-layer-download .wechatcs-recoed-iv-item.checked {
  border-color: #5b7fab;
}

.wechatcs-recoed-layer-download .wechatcs-recoed-iv-item.checked:after {
  background: url("../images/record/record-checked.png");
}

.wechatcs-recoed-iv-item img {
  vertical-align: top;
  width: 100%;
  height: 100%;
}

.wechatcs-recoed-iv-item video {
  width: 100%;
  height: 100%;
}

.wechatcs-recoed-iv-split {
  float: left;
  width: 100%;
  line-height: 50px;
}

.wechatcs-recoed-iv-split input {
  display: none;
}

.wechatcs-recoed-iv-split ~ .wechatcs-recoed-iv-split {
  margin-top: -10px;
}

.wechatcs-recoed-iv-split .time-text:before {
  content: "";
  display: inline-block;
  width: 4px;
  height: 13px;
  margin-right: 5px;
  background: #5b7fab;
  border-radius: 2px;
}

.wechatcs-recoed-file-list .wechatcs-message-file {
  width: 100%;
}

.wechatcs-recoed-file-list .wechatcs-message-file.as-attach {
  height: auto;
  background-color: #fff;
  border: none;
  padding: 16px 0 16px 58px;
  border-bottom: 1px solid #e8edf4;
  line-height: 26px;
}

.wechatcs-recoed-file-list .wechatcs-message-file .message-file-icon {
  left: 0;
  top: 50%;
  margin-top: -18px;
}

.wechatcs-recoed-layer-download {
  width: 100%;
  height: 500px;
  position: relative;
}

.wechatcs-recoed-layer-download .wechatcs-recoed-layer-body {
  top: 0;
}

.wechatcs-recoed-layer-download .wechatcs-recoed-list {
  height: 502px;
}

.wechatcs-recoed-layer-download .wechatcs-message-video-wrapper:after {
  content: "视频";
  position: absolute;
  bottom: 0;
  right: 0;
  color: #fff;
  padding: 0 10px;
  background-color: #69b8f0;
}

.wechatcs-recoed-layer-download .wechatcs-message-video-play {
  display: none;
}

.wechatcs-recoed-layer-download .wechatcs-recoed-iv-split label {
  margin-left: 25px;
  color: #5b7fab;
  cursor: pointer;
}

.wechatcs-recoed-layer-download
  .wechatcs-recoed-iv-split
  input:checked
  + label:before {
  content: "取消";
}

.wechatcs-rightcontent {
  margin-left: 70%;
  height: 100%;
}

.wechatcs-rightcontent iframe {
  width: 100%;
  height: 100%;
}

.wechatcs-recoed-pager {
  position: absolute;
  bottom: 0px;
  left: 0;
  width: 100%;
  height: 40px;
  padding: 0 20px;
  line-height: 40px;
  border-top: 1px solid #e1e7f0;
  background-color: #eff2f5;
}

.wechatcs-recoed-pager span {
  display: inline-block;
  min-width: 20px;
  height: 20px;
  vertical-align: middle;
  line-height: 20px;
  cursor: pointer;
  background-position: center center;
  background-repeat: no-repeat;
  user-select: none;
}

.wechatcs-recoed-pager span.disabled {
  filter: grayscale(100);
  cursor: not-allowed;
}

.wechatcs-recoed-pager .wechatcs-pager {
  margin-top: -3px;
  margin-left: 10px;
}

.wechatcs-record-datepicker:before {
  content: "";
  display: inline-block;
  width: 20px;
  height: 20px;
  margin-top: -4px;
  background-image: url("../images/record/icon-datepicker.png");
  background-size: 16px auto;
  background-position: center center;
  background-repeat: no-repeat;
  vertical-align: middle;
  margin-right: 4px;
}

.wechatcs-pager-first {
  background-image: url("../images/record/first.png");
}

.wechatcs-pager-prev {
  background-image: url("../images/record/prev.png");
}

.wechatcs-pager-next {
  background-image: url("../images/record/next.png");
}

.wechatcs-pager-last {
  background-image: url("../images/record/last.png");
}

/* 右侧区域样式 */

.right-tab {
  position: relative;
  height: 100%;
}

.righttab-head {
  height: 55px;
  border-bottom: 1px solid #eee;
  line-height: 55px;
  font-size: 15px;
  color: #999;
  text-align: center;
}

.righttab-title {
  display: inline-block;
  height: 55px;
  margin: 0 10px;
  cursor: pointer;
}

.righttab-title.active {
  color: #5b7fab;
  border-bottom: 2px solid #5b7fab;
}

.righttab-body {
  position: absolute;
  top: 55px;
  bottom: 0;
  width: 100%;
}

.righttab-content {
  height: 100%;
}

/* 访客信息 */

.right-accordion {
  height: 100%;
  overflow: auto;
}

.right-accordion-item + .right-accordion-item {
  border-top: 1px solid #eee;
}

.right-accordion-head {
  height: 40px;
  padding: 0 20px;
  line-height: 40px;
  border-bottom: 1px solid #eee;
}

.right-accordion-head::after {
  content: "";
  display: block;
  clear: both;
}

.right-accordion-toggle {
  float: right;
  margin-top: 17px;
  border-left: 5px solid transparent;
  border-right: 5px solid transparent;
  border-top: 5px solid #b2bed0;
}

.right-accordion-head.active .right-accordion-toggle {
  border-top: 0;
  border-bottom: 5px solid #b2bed0;
}

.info-list {
  margin: 10px 20px;
  line-height: 36px;
}

.info-label {
  float: left;
  width: 60px;
  color: #999;
}

.info-content {
  margin-left: 60px;
}

.selected-tip {
  padding: 7px 0 0;
  font-size: 12px;
  color: #5b7fab;
  line-height: 1;
}

.selected-tip:empty:before {
  content: "点此添加";
  color: #999;
  line-height: 22px;
}

.selected-tip:empty {
  margin-bottom: 7px;
}

.tip-item {
  display: inline-block;
  height: 22px;
  padding: 0 5px;
  margin-bottom: 7px;
  margin-right: 7px;
  line-height: 20px;
  border: 1px solid #b2bed0;
  background: #ebeff5;
  border-radius: 2px;
}

.tip-item > span {
  display: inline-block;
  max-width: 80px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.tip-delete {
  display: inline-block;
  width: 8px;
  height: 8px;
  margin-left: 8px;
  vertical-align: text-top;
  background: url("../images/rightcontent/tip-delete.png");
}

.tip-wrap {
  display: none;
}

.search-btn {
  float: left;
  position: relative;
  z-index: 100;
  margin-left: -30px;
  width: 30px;
  height: 32px;
  background: url("../images/transfer/search-btn.png") no-repeat center;
}

.note-text {
  width: 100%;
  border: 0;
  outline: 0;
}

.visit-list {
  padding-top: 4px;
  font-size: 12px;
  line-height: 14px;
}

.visit-list > li {
  position: relative;
  padding-bottom: 25px;
}

.visit-list > li::before {
  content: "";
  position: absolute;
  top: 15px;
  bottom: -10px;
  left: 6px;
  border-left: 1px solid #b2bed0;
}

.visit-list > li:last-child::before {
  content: unset;
}

.visit-icon {
  float: left;
  width: 13px;
  height: 13px;
  margin-top: 8px;
  background: url("../images/rightcontent/visit-icon.png");
}

.visit-list > li p {
  margin-left: 20px;
}

.visit-duration {
  margin-left: 4px;
  color: #f65637;
}

.visit-net {
  color: #5b7fab;
}

/* 快捷回复 */

.quickreply-head {
  height: 40px;
  border-bottom: 1px solid #eee;
  line-height: 40px;
}

.quickreply-title {
  display: inline;
  padding: 2px 7px;
  margin-left: 20px;
  border-radius: 10px;
  color: #999;
  cursor: pointer;
}

.quickreply-title.active {
  background: #ebeff5;
  color: #5b7fab;
}

.quickreply-refresh {
  float: right;
  padding-left: 20px;
  margin-right: 20px;
  background: url("../images/rightcontent/icon-refresh.png") no-repeat left
    center;
  color: #5b7fab;
  font-size: 12px;
}

.quickreply-body {
  position: absolute;
  top: 40px;
  bottom: 0;
  width: 100%;
}

.quickreply-search {
  margin: 15px 20px;
  height: 26px;
}

.quickreply-search::after {
  content: "";
  display: block;
  clear: both;
}

.quickreply-search input {
  float: left;
  width: 100%;
  height: 100%;
  padding-left: 11px;
  padding-right: 30px;
  border: 1px solid #ccd3dc;
}

.quickreply-search a {
  float: left;
  margin-left: -30px;
  width: 30px;
  height: 100%;
  background: url("../images/rightcontent/icon-search.png") no-repeat center;
}

.quickreply-wrap {
  position: absolute;
  top: 56px;
  bottom: 0;
  left: 20px;
  right: 20px;
  overflow: auto;
}

.quickreply-content.personal .quickreply-wrap {
  bottom: 40px;
}

.quickreply-group {
  margin-bottom: 10px;
}

.quickreply-group-head {
  height: 30px;
  line-height: 30px;
  background: #ebeff5;
  color: #5b7fab;
}

.quickreply-group-title {
  padding-left: 27px;
  background: url("../images/rightcontent/icon-group.png") no-repeat 8px center;
}

.quickreply-group-arrow {
  float: right;
  margin-right: 13px;
  margin-top: 11px;
  border-left: 5px solid transparent;
  border-right: 5px solid transparent;
  border-top: 5px solid #b2bed0;
}

.quickreply-group-head.active .quickreply-group-arrow {
  border-top: 0;
  border-bottom: 5px solid #b2bed0;
}

.quickreply-list {
  display: none;
  margin-top: 5px;
  padding: 5px 12px;
  background: #f5f7fa;
  line-height: 26px;
  color: #666;
  font-size: 12px;
}

.quickreply-list > li {
  padding-left: 15px;
  background: url("../images/rightcontent/reply-dot.png") no-repeat left 10px;
  cursor: pointer;
}

.quickreply-config {
  position: absolute;
  bottom: 0;
  width: 100%;
  height: 40px;
  background: #ebeff5;
  color: #5b7fab;
  font-size: 12px;
  line-height: 40px;
  text-align: center;
}

.quickreply-config > span {
  padding-left: 19px;
  background: url("../images/rightcontent/icon-config.png") no-repeat left
    center;
}

/* 历史记录 */

.wechatcs-record-layer-body {
  position: absolute;
  top: 0;
  left: 0;
  bottom: 0;
  width: 100%;
  padding: 0 20px;
  overflow-y: auto;
}

.wechatcs-record-layer-body .wechatcs-message-file {
  width: auto;
}

.wechatcs-record-list {
  position: absolute;
  top: 50px;
  bottom: 40px;
  left: 20px;
  right: 10px;
  padding-right: 10px;
  height: auto;
  overflow: auto;
}

.wechatcs-record-filter {
  padding-top: 10px;
}

.wechatcs-record-filter .quickreply-search {
  float: right;
  width: 60%;
  height: 30px;
  margin: 0;
}

.wechatcs-record-filter .mini-buttonedit {
  border-radius: 0;
}

.wechatcs-record-filter .mini-buttonedit-border {
  border-radius: 0;
}

.wechatcs-record-filter .quickreply-search input {
  border-left: 0;
}

/* 重新会话*/

.reconnect-wrap {
  position: relative;
  display: none;
  height: 100%;
}

.wechatcs-main-input.disconnect .input-wrap {
  display: none;
}

.wechatcs-main-input.disconnect .reconnect-wrap {
  display: block;
}

.reconnect-btn {
  position: absolute;
  top: 50%;
  left: 50%;
  padding-left: 30px;
  transform: translate(-50%, -50%);
  background: url("../images/input/icon-reconnect.png") no-repeat left center;
}

/* 右侧工具栏 */
.robot-tools {
  padding-top: 16px;
  position: absolute;
  top: 90px;
  bottom: 0;
  right: 0;
  width: 320px;
  border-radius: 0 40px 40px 0;
  background-image: url(../images/robot-tools-bg.png);
  box-shadow: 0px 0px 54px 0px rgba(52, 100, 199, 0.47),
    0px 0px 20px 0px rgba(101, 124, 214, 0.5);
}

.utilities {
  position: relative;
  margin-top: 6px;
  width: 320px;
  height: 339px;
  background: #ffffff;
  border: 2px solid #ecf4ff;
  box-shadow: 0px 0px 20px 0px rgba(52, 100, 199, 0.2) inset;
  border-radius: 0px 0px 40px 0px;
}

@media screen and (max-height: 851px) {
  .utilities {
    height: 250px;
  }
}

.utilities > h3 {
  text-align: center;
  height: 16px;
  font-size: 16px;
  font-family: SHR;
  color: #333333;
  line-height: 16px;
  margin-top: 32px;
  background: url(../images/tool-l.png) -44px center no-repeat,
    url(../images/tool-r.png) 202px center no-repeat;
}

.common-question {
  /* margin: 10px auto;
    width: 260px;
    height: calc(100% - 370px);
    line-height: 38px;
    overflow: hidden; */
  height: 344px;
  margin-top: 16px;
  background-color: #ffffff;
  border: 2px solid #ecf4ff;
  border-top: 0;
  padding: 0 8px;
  box-shadow: 0 -8px 20px 0px rgb(52 100 199 / 20%) inset;
  background-image: url(../images/common-question.png);
  background-position: right bottom;
  background-repeat: no-repeat;
  overflow: hidden;
}

.common-question > ul {
  height: calc(100% - 10px);
  margin-top: 10px;
}

.common-question li {
  height: 40px;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  padding-left: 5px;
  font-family: SHM;
  border: 1px solid rgba(225, 225, 225, 0);
  /* line-height: 40px; */
}

.common-question li a {
  line-height: 38px;
}

.common-question li::before {
  margin-right: 10px;
  display: inline-block;
  width: 21px;
  height: 38px;
  content: attr(data-index);
  vertical-align: middle;
  background: url(../images/question.png) no-repeat center center;
  font-size: 12px;
  font-family: SHM;
  border-radius: 3px;
  text-align: center;
  line-height: 34px;
  color: #fff;
}

.common-question li:nth-child(1)::before {
  background: url(../images/question1.png) no-repeat center center;
}

.common-question li:nth-child(2)::before {
  background: url(../images/question2.png) no-repeat center center;
}

.common-question li:nth-child(3)::before {
  background: url(../images/question3.png) no-repeat center center;
}

.common-question li:hover {
  /* color:#7aafff ; */
  background: #e0e8ff;
  border: 1px solid #ffffff;
  box-shadow: 3px 6px 10px 0px rgba(74, 113, 193, 0.19);
  border-radius: 5px;
}

.common-tools {
  margin: 10px;
  margin-top: 30px;
  height: calc(100% - 80px);
}

.common-tools li {
  float: left;
  width: 33.3%;
}

.common-tools a {
  font-family: SHM;
  display: block;
  padding-top: 70px;
  height: 106px;
  text-align: center;
  line-height: 28px;
  background-position: center 5px;
  background-repeat: no-repeat;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
  position: relative;
  z-index: 1;
}

.common-tools a::before {
  position: absolute;
  left: 50%;
  top: 0;
  margin-left: -29px;
  z-index: 0;
  display: block;
  content: "";
  width: 58px;
  height: 58px;
  background: linear-gradient(135deg, #b9c6ff, #e6edff);
  border: 1px solid #ffffff;
  border-radius: 10px;
}

/* .common-tools a:hover
{
    background-color:#eff7ff;
} */
.common-tools a.tool1::before {
  content: "";
  background-position: center center;
  background-repeat: no-repeat;
  background-image: url(../images/tool1.png),
    linear-gradient(135deg, #b9c6ff, #e6edff);
}

.common-tools a.tool2::before {
  content: "";
  background-position: center center;
  background-repeat: no-repeat;
  background-image: url(../images/tool2.png),
    linear-gradient(135deg, #b9c6ff, #e6edff);
}

.common-tools a.tool3::before {
  content: "";
  background-position: center center;
  background-repeat: no-repeat;
  background-image: url(../images/tool3.png),
    linear-gradient(135deg, #b9c6ff, #e6edff);
}

.common-tools a.tool4::before {
  content: "";
  background-position: center center;
  background-repeat: no-repeat;
  background-image: url(../images/tool4.png),
    linear-gradient(135deg, #b9c6ff, #e6edff);
}

.common-tools a.tool5::before {
  content: "";
  background-position: center center;
  background-repeat: no-repeat;
  background-image: url(../images/tool5.png),
    linear-gradient(135deg, #b9c6ff, #e6edff);
}

.common-tools li {
  background: url(../images/tools-bg.png) no-repeat center 35px;
}

.tel {
  position: absolute;
  left: 0;
  right: 0;
  bottom: 20px;
  display: flex;
  justify-content: space-between;
  height: 21px;
  line-height: 21px;
  font-size: 14px;
  /* background: url(../images/tel-bg.png) center no-repeat; */
}

.tel > i {
  flex: auto;
}

.lineleft {
  /* background: url(../images/line-left.png) no-repeat right center; */
}

.lineright {
  /* background: url(../images/line-right.png) no-repeat left center; */
}

.tel > span {
  padding: 0 10px;
  font-family: SHR;
  color: #b6bac2;
}

.tel > span::before {
  margin-right: 5px;
  content: "";
  display: inline-block;
  vertical-align: top;
  width: 14px;
  height: 21px;
  background-image: url(../images/phone-icon.png);
  background-position: left center;
  /* margin-right: 10px; */
  font-family: SHR;
}

.tel > div {
  float: left;
}

.tel > div > p {
  line-height: 22px;
  font-size: 16px;
}

/* 弹窗皮肤 */
.layer-help.layui-layer {
  border-radius: 20px 20px;
  overflow: hidden;
}

.layer-help .layui-layer-title {
  font-size: 20px;
  font-weight: bold;
  color: #fff;
  height: 57px;
  background: linear-gradient(-90deg, #5a73f4, #5a89f4);
  border-radius: 20px 20px 0px 0px;
  line-height: 57px;
}

.layer-help .layui-layer-close.layui-layer-close1 {
  background: url(../images/layer-close.png) center no-repeat;
}

.leave-online .layui-layer-close.layui-layer-close1 {
  background: url(../images/layer-close.png) center no-repeat;
}

.layui-layer-setwin {
  top: 19px !important;
}

.leave-online .layui-layer-title {
  background: linear-gradient(-90deg, #5a89f4, #5a73f4);
  border-radius: 20px 20px 0px 0px;
  font-size: 22px;
  font-family: SHB;
  font-weight: bold;
  color: #ffffff;
  height: 56px;
  line-height: 56px;
}

.remind-txt {
  height: 100%;
  display: flex;
  align-items: center;
  padding: 30px;
  font-size: 20px;
}

.remind-txt::before {
  margin-top: -3px;
  margin-right: 10px;
  content: "";
  display: inline-block;
  width: 30px;
  height: 30px;
  background: url(../js/lib/layer/skin/default/icon.png) no-repeat 0px 0px;
  vertical-align: middle;
}

.m-pagination-page,
.m-pagination-info,
.m-pagination-size,
.m-pagination-jump {
  padding-right: 0px !important;
}

.page {
  margin-top: 10px;
  text-align: center;
}

.m-pagination-page > li > a {
  padding: 0px 7px !important;
  height: 23px;
  line-height: 23px;
  border-radius: 3px;
}

.m-pagination-page > li.active > a {
  color: #2b93f9;
  border-color: #2b93f9;
}

.m-pagination-group > input {
  height: 23px;
}

.m-pagination-group > button {
  height: 25px;
  padding: 0 5px;
}

.wechatcs-message-item.other .wechatcs-message-inner {
  min-width: 50%;
}

.wechatcs-message-item.human .wechatcs-message-inner {
  min-width: auto;
}

.list-paddingleft-2 > li {
  margin-left: 10px;
}

.wechatcs-message-choices {
  color: #999;
  font-size: 12px;
}

.wechatcs-message-choices a {
  /* padding: 2px 5px;
	margin-left: 5px;
	background: #ffa155;
	border-radius: 2px;
	color: #fff; */
  display: inline-block;
  width: 72px;
  height: 32px;
  background: #5a73f4 !important;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 16px;
  font-size: 14px;
  font-family: SHR;
  color: #ffffff;
  line-height: 30px;
  text-align: center;
  margin-left: 12px;
  cursor: pointer;
}

.overrow > div {
  display: inline-block;
  vertical-align: top;
  width: calc(100% - 40px);
}

.overrow {
  height: auto;
  overflow: hidden;
}

.showmore {
  margin-left: -5px;
  color: #458ae6;
  width: 40px;
  display: inline-block;
  vertical-align: top;
  background-size: 8px 6px;
  cursor: pointer;
  line-height: 72px;
}

.showmore.active {
  background: url(../images/more-active.png) no-repeat right center;
  background-size: 8px 6px;
  vertical-align: bottom;
  line-height: 24px;
}

/* 智能客服2.0 2021-9-8 15:05:31 */
.tabhead {
  display: flex;
  justify-content: space-between;
  padding: 0 44px;
  font-size: 18px;
  line-height: 40px;
  height: 40px;
  font-size: 16px;
  font-family: SHB;
  position: relative;
  color: #c5d6ff;
}

.tabhead > span {
  cursor: pointer;
  position: relative;
}

.tabhead > span.active {
  color: #ffffff;
  font-size: 18px;
}

.tabhead > span.active::before {
  height: 2px;
  width: 34px;
  content: "";
  display: inline-block;
  background-color: #fff;
  position: absolute;
  bottom: 0;
  left: 50%;
  margin-left: -17px;
}

.questionhot {
  padding-left: 22px;
  font-size: 18px;
  font-family: SHM;
  background: url(../images/hot.png) no-repeat left center;
}

.changearea {
  font-family: SHM;
  display: inline-block;
  margin-left: 68px;
  margin-top: 12px;
  text-align: left;
  line-height: 35px;
  padding: 10px 20px 10px 22px;
  min-width: 30%;
  max-width: 65%;
  min-height: 60px;
  background: #eef2ff;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 0px 25px 25px 25px;
}

.changeareatxt {
  color: #526cf3;
}

.changearea-btn {
  margin-left: 10px;
  display: inline-block;
  width: 80px;
  text-align: center;
  height: 28px;
  line-height: 28px;
  color: #526cf3;
  font-family: SHR;
  cursor: pointer;
  background: #dce2ff;
  border: 0px solid #ffffff;
  border-radius: 14px;
}

.hot .wechatcs-message-questions li:hover {
  color: #ff7522;
}

.keyword {
  color: #ff7522;
}

.recommondth {
  margin-bottom: 15px;
  height: 45px;
  line-height: 45px;
  border-bottom: 1px solid #e7e7e7;
}

.recommondth > span {
  margin-right: 30px;
  font-size: 16px;
  height: 46px;
  cursor: pointer;
}

.recommondth > span.active {
  color: #1e8cf9;
  font-family: SHM;
}

.recommondtb {
  color: #1e8cf9;
}

.recommondwarp {
  max-height: 120px;
  overflow: hidden;
}

.recommondtb > li {
  display: flex;
  line-height: 24px;
  cursor: pointer;
}

.recommondtb > li > span {
  flex: 1;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.recommondtb > li:hover {
  color: #ff7522;
}

.recommondmore,
.moretxt {
  margin-top: 10px;
  height: 30px;
  line-height: 30px;
  background-color: #f9f9f9;
  text-align: center;
  cursor: pointer;
}

.recommondmore::after,
.moretxt::after {
  margin-top: -2px;
  content: "";
  display: inline-block;
  vertical-align: middle;
  width: 18px;
  height: 27px;
  background: url(../images/more.png) no-repeat center;
}

.recommondmore.active::after,
.moretxt.active::after {
  background: url(../images/more-active.png) no-repeat center;
}

.messagehtml {
  max-height: 192px;
  overflow: hidden;
}

.duolun-name {
  /* margin-bottom: 15px; */
  line-height: 30px;
  font-family: SHM;
  /* border-bottom: 1px solid #e7e7e7; */
}

.duolunname-item {
  margin-top: 11px;
  display: inline-block;
  padding: 0 20px;
  line-height: 30px;
  border-radius: 30px;
  background-color: #e9ecf7;
  cursor: pointer;
}

.duolunname-item:hover {
  color: #fff;
  background-color: #8a9aef;
  border: 1px solid #fff;
}

.extend {
  /* margin-left: 55px;
    padding: 10px;
    margin-top: 12px;
    background: #fbfcfe;
    border-radius: 0 10px 10px 10px;
    border: 1px solid #e6eff7;
    box-shadow: 0px 0px 8px 2px rgba(230, 239, 247, 1);
    max-width: 65%;
    line-height: 24px; */
}

.answertitle {
  font-weight: bold;
  border-bottom: 1px solid #e7e7e7;
  padding: 10px 0;
  margin-bottom: 10px;
}

.iconq,
.icona {
  margin-top: 2px;
  margin-right: 10px;
  display: inline-block;
  vertical-align: top;
  width: 28px;
  height: 20px;
  line-height: 20px;
  text-align: center;
  border-radius: 10px 10px 0px 10px;
  color: #fff;
  font-size: 14px;
}

.iconq {
  background-image: linear-gradient(to bottom, #4aa2fa, #1e8cf9);
}

.icona {
  background-image: linear-gradient(to bottom, #3dc5ca, #57c5c9);
}

.iconqtxt {
  display: inline-block;
  vertical-align: top;
  width: calc(100% - 38px);
  font-weight: normal;
}

.iconatxt {
  display: inline-block;
  vertical-align: top;
  width: calc(100% - 38px);
}

.contact {
  padding: 10px;
}

.contacttitle {
  font-size: 14px;
  font-family: SHM;
  border-bottom: 1px solid #e7e7e7;
}

.contacttitle i {
  font-style: normal;
  color: #1e8cf9;
}

.contactlist {
  padding: 15px 0px 5px 0px;
}

.contactlist > li {
  color: #1e8cf9;
  line-height: 24px;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  cursor: pointer;
}

.wechatcs-message-inner.showchangearea {
  padding-bottom: 0px;
}

.relativeinner {
  margin-left: 55px !important;
}

.borderbottom {
  border-bottom: 1px solid #e7e7e7;
  padding-bottom: 10px;
  margin-bottom: 8px;
}

.swiper-slide {
  width: auto !important;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide {
  -webkit-animation: slideInRight 0.5s ease-in-out both;
  animation: slideInRight 0.5s ease-in-out both;
  background: #eef2ff;
  border: 1px solid #d1d5e6;
  box-shadow: 5px 6px 6px 0px rgba(144, 159, 191, 0.35);
  border-radius: 16px;
  color: #333333;
  margin-left: 8px;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:hover {
  color: #fff;
  background-color: #8a9aef;
  border: 1px solid #fff;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide :first-child {
  margin-left: 0px;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(2) {
  -webkit-animation-delay: 0.2s;
  animation-delay: 0.2s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(3) {
  -webkit-animation-delay: 0.4s;
  animation-delay: 0.4s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(4) {
  -webkit-animation-delay: 0.6s;
  animation-delay: 0.6s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(5) {
  -webkit-animation-delay: 0.8s;
  animation-delay: 0.8s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(6) {
  -webkit-animation-delay: 1s;
  animation-delay: 1s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(7) {
  -webkit-animation-delay: 1.2s;
  animation-delay: 1.2s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(8) {
  -webkit-animation-delay: 1.4s;
  animation-delay: 1.4s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(9) {
  -webkit-animation-delay: 1.6s;
  animation-delay: 1.6s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(10) {
  -webkit-animation-delay: 1.8s;
  animation-delay: 1.8s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(11) {
  -webkit-animation-delay: 2s;
  animation-delay: 2s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(12) {
  -webkit-animation-delay: 2.2s;
  animation-delay: 2.2s;
}

.wechatcs-main-word .swiper-wrapper .swiper-slide:nth-child(13) {
  -webkit-animation-delay: 2.4s;
  animation-delay: 2.4s;
}

@-webkit-keyframes slideInRight {
  0% {
    -webkit-transform: translateX(100px);
    transform: translateX(100px);
    opacity: 0;
  }

  to {
    -webkit-transform: translateX(0);
    transform: translateX(0);
    opacity: 1;
  }
}

/* @keyframes slideInRight {
    0% {
        -webkit-transform: translateX(100px);
        transform: translateX(100px);
        opacity: 0
    }

    to {
        -webkit-transform: translateX(0);
        transform: translateX(0);
        opacity: 1
    }
} */

/* 智能客服2.0人工客服 */
.welcomewrap {
  text-align: center;
  line-height: 30px;
  padding: 15px 0 25px 0;
}

.welcometxt {
  /* height: 14px; */
  font-size: 14px;
  font-family: SHR;
  color: #999eb0;
  line-height: 26px;
  padding-left: 46px;
}

.welcomephoto {
  padding-left: 46px;
}

.exithuman {
  line-height: 85px;
}

.kfexit {
  padding-left: 46px;
}

/* 定位地图样式start */
.search-wrap .search-bar {
  background-color: transparent;
}

.enddialog {
  /* display: none; */
  position: absolute;
  bottom: 215px;
  right: 3px;
  padding-left: 33px;
  width: 102px;
  height: 32px;
  line-height: 31px;
  background: rgba(255, 255, 255, 0.5) url(../images/appraise/end.png) no-repeat
    10px center;
  border: 1px solid #cad2dc;
  border-radius: 4px;
  z-index: 9;
  /* transition: all linear .2s; */
}

.enddialog:hover {
  background: #1e8cf9 url(../images/appraise/end-active.png) no-repeat 10px
    center;
  border-color: #1e8cf9;
  color: #fff;
}

/* 弹窗 */
.layui-layer.layer-appraise {
  background-color: transparent;
  box-shadow: none;
  border-radius: 20px;
  overflow: hidden;
}

.layer-map {
  border-radius: 10px !important;
  overflow: hidden;
}

.layer-map .layui-layer-title {
  font-size: 18px;
  font-weight: 400;
  height: 53px;
  line-height: 53px;
  background-color: transparent;
  border-color: transparent;
}

.layer-map .layui-layer-content {
  padding: 0px 23px 0px 23px;
}

.layer-map .layui-layer-btn,
.layer-help .layui-layer-btn {
  text-align: center;
  padding: 5px 10px 20px 10px;
}

.layer-help .layui-layer-btn {
  text-align: right;
}

.layer-map .layui-layer-btn a.layui-layer-btn0,
.layer-help .layui-layer-btn a.layui-layer-btn0 {
  width: 96px;
  height: 36px;
  line-height: 35px !important;
  background: #1e8cf9;
  border-radius: 4px;
  color: #fff;
  text-align: center;
  border-color: transparent !important;
}

.layer-map .layui-layer-btn a.layui-layer-btn1,
.layer-help .layui-layer-btn a.layui-layer-btn1 {
  width: 96px;
  height: 36px;
  line-height: 35px !important;
  border-radius: 4px;
  background: rgba(30, 140, 249, 0);
  border-color: #cad2dc !important;
  border-radius: 4px;
  color: #333333;
  text-align: center;
}

.layer-map .layui-layer-btn a.layui-layer-btn1:hover,
.layer-help .layui-layer-btn a.layui-layer-btn1:hover {
  background: #1e8cf9;
  color: #fff;
}

.rendermap {
  height: 75px;
}

.rendermap > div > div {
  display: none;
}

.wechatcs-message-inner.location {
  padding: 0px !important;
  overflow: hidden !important;
  background: #fff !important;
  border: none !important;
  box-shadow: 0px 0px 6px 0px rgba(9, 40, 109, 0.08) !important;
}
.wechatcs-message-inner.location .msginner {
  padding: 0px !important;
  margin: 0;
}
.wechatcs-message-inner.location .message-location {
  width: 210px !important;
  height: 124px !important;
  background-color: #fff;
}
.wechatcs-message-inner.location .message-location-info {
  width: 100% !important;
}
.maphref {
  display: block;
}

.face-list {
  height: 187px;
  overflow: auto;
  padding-left: 1px;
  padding-top: 1px;
}

.exithuman {
  text-align: center;
}

.counttime {
  color: #ff7522;
  font-family: SHM;
}

.common-question.disabled li {
  pointer-events: none;
}

.wechatcs-message-head > div {
  line-height: 24px;
}

.wechatcs-messages-list
  .wechatcs-message-item:nth-child(1)
  .wechatcs-message-choices {
  display: none;
}

.wechatcs-message-choices {
  padding: 5px 0;
}

.hot .other .wechatcs-message-inner {
  float: left;
  background: #fff;
  border: 0;
  box-shadow: 0px 0px 0px 0px;
  border-radius: 0;
}

.hot .wechatcs-message-head {
  font-weight: normal;
  font-family: SHM;
  display: flex;
  align-items: center;
  line-height: 24px;
  background: #eef2ff;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 0px 25px 25px 25px;
  font-size: 14px;
  color: #333333;
  padding: 12px 18px;
}

.hot .questionhot {
  width: 100%;
  display: block;
  text-align: left;
  height: 50px;
  line-height: 50px;
  background: url(../images/hot.png) no-repeat left center;
  padding-left: 28px;
  font-size: 24px;
  font-family: YouSheBiaoTiHei;
  color: #333333;
  border-bottom: 1px solid #f3ddd2;
}

.service-btn {
  float: right;
  font-family: SHR;
  background: url(../images/service_btn.png) no-repeat left center;
  font-size: 14px;
  color: #7c8296;
  padding-left: 22px;
  cursor: pointer;
}

.hot .wechatcs-message-questions {
  width: 100%;
  padding: 14px 0 14px 0;
  background: url(../images/hot-bg.png) no-repeat bottom;
}

.hot .wechatcs-message-questions li {
  float: left;
  width: 50%;
  overflow: hidden;
  white-space: nowrap;
  text-overflow: ellipsis;
  -o-text-overflow: ellipsis;
  text-align: left;
  font-size: 14px;
  font-family: SHM;
  color: #333333;
  line-height: 26px;
  background: url(../images/hot-list.png) no-repeat left center;
  padding-left: 18px;
}

.hot .wechatcs-message-questions li .none-hot-question {
  line-height: 26px;
}

.hot .wechatcs-message-choices {
  display: none;
}

.hot .hot-box {
  margin-top: 20px;
  background: linear-gradient(
    90deg,
    rgb(255, 248, 246) 0%,
    rgb(255, 220, 197) 100%
  );
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 0px 20px 20px 20px;
  padding: 0 20px 0 20px;
  background-image: -moz-linear-gradient(
    90deg,
    rgb(255, 248, 246) 0%,
    rgb(255, 220, 197) 100%
  );
  background-image: -webkit-linear-gradient(
    90deg,
    rgb(255, 248, 246) 0%,
    rgb(255, 220, 197) 100%
  );
  background-image: -ms-linear-gradient(
    90deg,
    rgb(255, 248, 246) 0%,
    rgb(255, 220, 197) 100%
  );
}

.hot .changearea {
  margin-left: 90px;
}

.autosendmessage-list a {
  line-height: 30px;
  max-width: 96%;
  background: #edf0ff;
  border: 1px solid #d1d5e6;
  box-shadow: 4px 7px 12px 0px rgb(144 159 191 / 35%);
  border-radius: 16px;
  padding: 0 18px;
  font-family: SHM;
}

.hot-title {
  margin-left: -10px;
  font-size: 22px;
  font-family: YouSheBiaoTiHei;
  color: #333;
  height: 35px;
  line-height: 35px;
}

.swiper-button-prev {
  left: 120px;
}

.swiper-slide:hover > div {
  border: 0px solid #1e8cf9;
}

.online-title {
  padding: 5px 0 !important;
  color: #999 !important;
  font-size: 12px !important;
}

.leave-onlines {
  display: inline-block;
  width: 88px;
  height: 32px;
  background: #5a73f4 !important;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgb(144 159 191 / 35%);
  border-radius: 16px;
  font-size: 14px;
  font-family: SHR;
  color: #ffffff;
  line-height: 30px;
  text-align: center;
  margin-left: 12px;
  cursor: pointer;
}

.lottie-left {
  position: fixed;
  top: 50%;
  left: 0;
  margin-top: -150px;
}

.tab-title {
  line-height: 40px;
  font-size: 18px;
  font-weight: bold;
  margin-bottom: 6px;
}

@media screen and (max-height: 851px) {
  .container {
    position: absolute;
    top: 50%;
    left: 50%;
    margin-left: -460px;
    margin-top: -300px;
    width: 920px;
    height: 600px;
    /* background: url(../images/title-bg.png) left top no-repeat; */
  }

  .common-question {
    height: 182px;
    margin-top: 16px;
    background-color: #ffffff;
    border: 2px solid #ecf4ff;
    border-top: 0;
    padding: 0 8px;
    box-shadow: 0 -8px 25px 0px rgb(52 100 199 / 20%) inset;
    background-image: url(../images/common-question.png);
    background-position: right bottom;
    background-repeat: no-repeat;
    overflow: hidden;
  }

  .wechatcs-messages-wrapper {
    margin-top: 15px;
    width: 100%;
    height: 360px;
    overflow: auto;
    padding: 0 26px;
    text-align: center;
    box-shadow: 4px 7px 12px 0px rgba(144, 159, 191, 0.35);
  }

  .wechatcs-main-area {
    height: 510px;
    position: absolute;
    top: 90px;
    bottom: 0;
    left: 0;
    width: calc(100% - 326px);
    background: #ffffff;
    border: 2px solid #eef2f9;
    box-shadow: 0px 0px 54px 0px rgb(52 100 199 / 47%),
      0px 0px 16px 0px rgb(91 128 200 / 50%),
      0 -8px 25px 0px rgb(52 100 199 / 30%) inset;
    border-radius: 40px 0px 0px 40px;
  }

  .wechatcs-main-input-toolbar {
    bottom: 74px;
  }

  .wechatcs-main-input {
    height: 55px;
  }

  .wechatcs-main-input-editor {
    padding: 0 16px 0 30px;
    margin-top: 0px;
  }

  .wechatcs-main-input-editor-wrap {
    bottom: 30px;
  }

  .utilities > h3 {
    margin-top: 10px;
  }

  .common-tools a::before {
    width: 50px;
    height: 50px;
  }

  .common-tools a {
    padding-top: 50px;
    height: 80px;
  }

  .common-tools li {
    background: url(../images/tools-bg.png) no-repeat center 25px;
  }

  .common-tools {
    margin-top: 15px;
    margin-bottom: 0;
    height: 154px;
  }

  .wechatcs-main-input-toolbar > div.humantool {
    margin-top: -8px;
  }

  .enddialog {
    bottom: 145px;
  }
}

/* 留言弹窗 */
.layer-leave.layui-layer {
  border-radius: 20px;
  overflow: hidden;
}

.layer-leave .layui-layer-title {
  border-radius: 2px 2px 0 0;
  height: 57px;
  line-height: 57px;
  background: linear-gradient(-90deg, #5a89f4, #5a73f4);
  font-weight: bold;
  color: #ffffff;
  font-size: 22px;
  padding-left: 18px;
}

.leavetxt {
  padding-top: 227px;
  font-size: 20px;
  font-weight: bold;
  color: #333333;
  line-height: 36px;
  text-align: center;
  background: url(../images/leave-icon.png) no-repeat center 61px;
}

.layer-leave .layui-layer-btn {
  text-align: center;
}

.layer-leave .layui-layer-btn .layui-layer-btn0 {
  width: 120px;
  height: 40px;
  line-height: 39px !important;
  background: #5a73f4;
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgba(144, 159, 191, 0.35);
  border-radius: 20px;
  font-size: 16px;
  text-align: center;
  cursor: pointer;
}

.layer-leave .layui-layer-content {
  height: 289px !important;
}

.layer-leave .layui-layer-ico {
  background: url(../images/leave-close.png) no-repeat;
  background-position: center center !important;
}

.layer-leave .layui-layer-setwin {
  right: 20px;
  top: 22px;
}

.putImg {
  width: 105px;
  height: 165px;
  margin-top: 2px;
  margin-left: 15px;
  background: url(../images/w101h15015steps91.png) no-repeat 0px 0px;
  -webkit-animation: huida20220315111309 4s infinite steps(91, end);
  -moz-animation: huida20220315111309 4s infinite steps(91, end);
  -ms-animation: huida20220315111309 4s infinite steps(91, end);
  animation: huida20220315111309 4s infinite steps(91, end);
}

@-webkit-keyframes huida20220315111309 {
  0% {
    background-position-y: 0px;
  }

  100% {
    background-position-y: -15015px;
  }
}

@-moz-keyframes huida20220315111309 {
  0% {
    background-position-y: 0px;
  }

  100% {
    background-position-y: -15015px;
  }
}

@-ms-keyframes huida20220315111309 {
  0% {
    background-position-y: 0px;
  }

  100% {
    background-position-y: -15015px;
  }
}

@keyframes huida20220315111309 {
  0% {
    background-position-y: 0px;
  }

  100% {
    background-position-y: -15015px;
  }
}

.putImg.active {
  margin-top: 56px;
  width: 105px !important;
  height: 109px !important;
  background: url(../images/w105h10464steps96.png) no-repeat 0px 0px;
  -webkit-animation: huida20220315112024 4s infinite steps(96, end);
  -moz-animation: huida20220315112024 4s infinite steps(96, end);
  -ms-animation: huida20220315112024 4s infinite steps(96, end);
  animation: huida20220315112024 4s infinite steps(96, end);
}

@-webkit-keyframes huida20220315112024 {
  0% {
    background-position-y: 0px;
  }

  100% {
    background-position-y: -10464px;
  }
}

@-moz-keyframes huida20220315112024 {
  0% {
    background-position-y: 0px;
  }

  100% {
    background-position-y: -10464px;
  }
}

@-ms-keyframes huida20220315112024 {
  0% {
    background-position-y: 0px;
  }

  100% {
    background-position-y: -10464px;
  }
}

@keyframes huida20220315112024 {
  0% {
    background-position-y: 0px;
  }

  100% {
    background-position-y: -10464px;
  }
}

.notice-exit {
  display: flex;
  padding: 0 0 30px 0px;
  justify-content: center;
}

.notice-exit > span,
.exithuman > span {
  display: inline-block;
  font-size: 14px;
  padding: 14px 24px;
  background: #edf0f7;
  color: #333;
  background: linear-gradient(0deg, #d0daff, #dde5ff);
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgb(144 159 191 / 35%);
  border-radius: 25px;
  max-width: 600px;
  line-height: 24px;
}

.welcomeMsg {
  text-align: center;
  line-height: 80px;
  font-size: 16px;
  font-family: SHM;
}

.recall {
  display: flex;
  padding: 0 0 30px 0px;
}

.recall > span {
  padding: 0 20px;
  font-size: 14px;
  text-align: center;
  margin: 0 auto;
  height: 32px;
  line-height: 32px;
  background-color: rgb(90, 115, 244, 0.1);
  color: #999;
  border-radius: 10px;
  box-shadow: 0px 0px 5px 2px rgba(0, 0, 0, 0.12);
}

.quote {
  padding-bottom: 5px;
  color: #8992a9;
  border-bottom: 1px solid #e2e2e2;
}

.quote-line {
  display: block;
  margin: 5px 0;
  border-bottom: 1px solid #e2e2e2;
}

.quote a[data-fancybox] {
  display: block;
}

.quote .message-location {
  display: inline-block;
  vertical-align: top;
  background: #fff;
  border: 1px solid #e6e6e6;
  width: 250px;
  height: 135px;
  margin-bottom: 10px;
}

.quote .message-location-info,
.wechatcs-message-item.other .message-location-info {
  width: calc(100% - 90px);
  float: left;
}

.viewer-title {
  display: none;
}

.isrecall {
  position: relative;
  margin: 30px 0;
}

.isrecall > span {
  font-size: 14px;
  padding: 16px 24px;
  background: #edf0f7;
  color: #333;
  background: linear-gradient(0deg, #d0daff, #dde5ff);
  border: 1px solid #ffffff;
  box-shadow: 5px 6px 18px 0px rgb(144 159 191 / 35%);
  border-radius: 25px;
}

.bluetxt {
  color: #3250ea;
  padding: 0 2px;
}

.message-location.isie {
  display: flex;
  min-height: 86px;
  max-height: 124px;
  height: auto;
}

.message-location.isie .maphref {
  width: 86px;
  flex-shrink: 0;
  height: 86px;
}

.message-location.isie .rendermap {
  background: url(../images/main/location.png) no-repeat center;
  height: 100%;
}
.message-location.isie .message-location-address {
  overflow: inherit;
  text-overflow: inherit;
  white-space: inherit;
}
.message-location.isie .message-location-info {
  width: 120px;
}
.target {
  display: inline-block;
}
.target:focus {
  outline: none;
}
.ie11 .location-btn,
.ie11 .cut-btn {
  display: none;
}
.overtext {
  position: absolute;
  left: 0;
  right: 0;
  top: -55px;
  left: 50%;
  margin-left: -125px;
  width: 250px;
  padding-left: 35px;
  background: url(../images/main/overtxt.png) no-repeat 12px center;
  background-color: #ebeff5;
  height: 25px;
  line-height: 25px;
  color: #5b7fab;
  font-size: 14px;
  border-radius: 3px;
}
.lottie-info {
  position: absolute;
  width: 150px;
  height: 150px;
  bottom: 0;
  left: -18px;
  z-index: 999;
}

.lottie-wrap {
  height:100%;
}

.lottie-link {
  position:absolute;
  display:block;
  left:0;
  right:0;
  top:0;
  bottom:0;
  z-index:200;
}